Having a reliable and high-performing website is crucial for the success of your small business. If you’re considering moving your website to a new provider, we’re here to make the transition seamless and stress-free. Here’s how we ensure a smooth migration process when you choose our hosting services.
We Can Liaise with Your Current Provider
Your website is your property, and you shouldn’t feel tied to a provider that isn’t meeting your needs. Poor support and subpar performance can cost your business dearly. You deserve a website that not only functions smoothly but also adds value to your business. We will handle all communications with your current provider to ensure a hassle-free transition.
Experience Moving Websites
With over two decades of experience in hosting and moving hundreds of websites, you can trust us to handle your migration expertly. Our team is well-versed in preventing issues and minimising downtime, ensuring your website continues to run smoothly throughout the process.
Here’s what Simon Greene of Simon Greene Associates said about the move
“We’d known Polyspiral for a long time but not for their hosting services. Having had our site built and managed for a while elsewhere it seemed clear to us that more could be done by way of fine-tuning and improving our ratings. Chatting through the project with Abbie she immediately saw what small improvements could be made- and for a minimal investment. So now we kick ourselves that we hadn’t turned to her earlier. The service Polyspiral provides is personal, reliable and technically very sound and it feels good to be so cared for and looked after. That’s pretty unusual – and appreciated”
Schedule a Time When You’re Available
We understand that your time is valuable. That’s why we work around your schedule to perform the migration. Moving a website and email may require some settings to be updated on your end, and we’ll provide full support to ensure everything is set up correctly. Our goal is to avoid any downtime or outages during the transition.
Check the Site Works on Our Server
Before the actual move, we take a backup of your site and test it on our server. This step ensures that everything works perfectly and that there are no surprises once the migration is complete. This thorough testing guarantees that your website will perform optimally on our platform.
Migrate Email
If your email is not hosted with a third-party service like Gmail or Microsoft 365, we will handle the migration for you. This process involves copying your emails to our servers without losing any data. You can rest assured that all your emails will remain intact and accessible during and after the move.
Ongoing Support

Our eco-friendly website hosting comes with comprehensive ongoing support. We provide an hour of one-on-one support to address any concerns or questions you might have. Additionally, we perform daily backups, run security updates, and manually check for and fix any issues. Unlike automated systems, our hands-on approach allows us to spot and resolve potential problems before they affect your customers, ensuring your online reputation remains spotless.
Kerry of Keep Well had to say about our support
“Abbie produced my website many years ago and has managed it ever since. She is always helpful when I have any queries and helps me understand things. I have recommended Polyspiral previously and continue to do so”
Choosing to move your website to our hosting services means more than just a change in providers
It’s an upgrade to a more reliable, efficient, and supportive environment, with potentially less impact on the planet. Let us help your business thrive with a website that performs at its best. Contact us today to start your migration process.

Recent winners of the SME News – Most Trusted Web Management & Hosting Provider 2024, see more of our awards here
