If you have an online shop, these are the things you should have on your website
Legally Required in the UK (for eCommerce websites)
Under UK laws like the Companies Act 2006, Consumer Contracts Regulations, and E-Commerce Regulations, you must include:
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Business Name
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Registered Company Address (if you’re a limited company)
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Company Registration Number (if you’re a limited company)
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VAT Number (if VAT-registered)
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Clear Contact Details, including:
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An email address customers can use
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A geographical address (not just a PO Box or contact form)
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Returns and Refund Policy
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Delivery Information (including charges)
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Terms and Conditions
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Privacy Policy (to comply with UK GDPR)
Strongly Recommended (Best Practice)
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Phone number – not legally required, but customers trust businesses more when they see one.
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Live chat or contact form – for convenience.
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About page – builds credibility and tells your story.
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SSL Certificate – not a legal requirement, but essential for security (and Google rankings).
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Product descriptions, pricing, and images – vital for usability and conversions.
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Accessibility features – encouraged under the Equality Act 2010.
